Human Centered Design for Healthcare Improvement and Innovation

The biggest threat to addressing Twenty-first Century healthcare challenges is not a lack of resources, vision or passion, but a chronic lack of creativity. One of the most promising frameworks for facilitating creativity is Human Centered Design (HCD). HCD is an agile, future-oriented problem framing and solving framework, well suited to navigate complex and ill-defined challenges (the types of challenges those in healthcare are very familiar with). Organizations such as the Centers for Medicare & Medicaid Services (CMS), the Robert Wood Johnson Foundation (RWJF) and the Institute for Healthcare Improvement [...]