Culture of Safety Strategies: Train-The-Trainer Toolkit

Sharing knowledge is an essential part of being a caregiver to establish consistent ways to deliver care. As a trainer, you need the tools and resources that will allow you to deliver a consistent message to nursing home staff at any given time.

This four-part lesson does that by providing insight on key issues that impact the quality of care delivered in nursing homes. These ready-to-teach modules consist of knowledge assessments (a pre-/post-test), video learning and downloadable resources and tools provided upon competition of each lesson.

Each module is a self-contained lesson and completing them in sequential order is not required. However, completion of the course is mandatory for access to the tools and resources available as part of the learning package. You will not be able to skip course steps to obtain access to these items. Each step MUST be completed.

If you have questions, comments or suggestions, please contact us.

Module 1: Partnerships | Begin Lesson

Module 2: Person-Centered Care | Begin Lesson

Module 3: Prevention | Begin Lesson

Module 4: Preparedness | Begin Lesson

Module 1: Partnerships

Improving care involves partnering with those who can bring knowledge, experience and determination to the effort for success. In this lesson, you will learn about:

  • Survey and certification process
  • Resident’s rights and family engagement
  • How the Eden Alternative Domains of Wellbeing tie back to resident’s rights
  • Quality Assurance Performance Improvement concepts like effective teamwork, leadership
  • Root Cause Analysis and problem-solving techniques like “the 5 Whys”

In order to assess your knowledge prior to this lesson, you will need to complete the following pre-test. Once you’ve viewed the video, you’ll be asked to complete the post-test to assess what you’ve learned.

Reminding ourselves that the patient we are caring for is a person with wants, needs, history and emotions is important to remember each time we interact with them. Understanding how to provide care that is person-centered and not just clinical is essential to a patient’s overall well-being. In this lesson, you will learn about:

  • Prevent problems and treat them when necessary
  • Empathy for residents and provide compassionate care
  • Foster healthy relationships with your residents
  • Initiate a learning circle
  • Understand the CMS definitions of abuse
  • Understand behavioral health in the long-term care setting
  • Understand dementia and Alzheimer’s disease

In order to assess your knowledge prior to this lesson, you will need to complete the following pre-test. Once you’ve viewed the video, you’ll be asked to complete the post-test to assess what you’ve learned.

Module 3: Prevention

The old saying an ounce of prevention is work a pound of cure rings true when providing care in a nursing home setting. Close contact and constant interaction between residents, visitors and staff can make preventative measures difficult, but not impossible. In this lesson, you will learn about:

  • Prevention of infections
  • Workplace illness and injury
  • Pressure injury prevention
  • Protect the health and safety of nursing home staff, residents, and visitors
  • Established guidelines and regulations
  • F-tags pertaining to Infection Prevention and Control
  • Environmental cleaning

In order to assess your knowledge prior to this lesson, you will need to complete the following pre-test. Once you’ve viewed the video, you’ll be asked to complete the post-test to assess what you’ve learned.

Module 4: Preparedness

The Scouts’ motto of “Always Be Prepared” can be applied to the healthcare setting. Whether it is making sure staff is aware of care needs, appropriate measures are taken to ensure safety or understanding the correct billing requirements, being prepared makes for better care. In this lesson, you will learn about:

  • Protect the health and safety of everyone in your building
  • Create a comfortable, safe environment for your residents, your visitors, and your staff
  • F-tags that outline requirements for the physical environment in long-term care facilities
  • Preventing falls
  • Emergency preparedness planning
  • Public health emergencies

In order to assess your knowledge prior to this lesson, you will need to complete the following pre-test. Once you’ve viewed the video, you’ll be asked to complete the post-test to assess what you’ve learned.