Module 1: Partnerships


Survey and certification process Resident’s rights and family engagement How the Eden Alternative Domains of Wellbeing tie back to resident’s rights Quality Assurance Performance Improvement concepts like effective teamwork, leadership Root Cause Analysis and problem-solving techniques like “the 5 Whys”   [ld_video]   Download: Module 1 Transcript - Partnerships Download: The One Question Interview Download: Pieces of the Puzzle Download: CNA Case Study - Failure to Assess Download: QAPI Domestic Lean Goddess Download: Strategy 1 - Lead with Purpose Download: Strategy 2 - Recruit and Retain Quality Staff Download: Strategy [...]